1. Introduction
MapiLeads ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation services and platform.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, company name, job title, and phone number when you register for an account
- Payment Information: Billing details and payment method information (processed securely by our payment providers)
- Communications: Information you provide when contacting our support team or communicating with us
2.2 Information Collected Automatically
- Technical Data: IP address, browser type, operating system, device information, and geolocation data
- Usage Data: Pages visited, time spent on pages, features used, search queries, and interaction with our services
- Cookies and Tracking: We use cookies, web beacons, and similar technologies (see our Cookie Policy for details)
2.3 Business Contact Data
Our platform collects and provides access to business contact information from publicly available sources including:
- Company websites and public directories
- Social media profiles (LinkedIn, etc.)
- Public databases and registries
- News articles and press releases
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide, maintain, and improve our lead generation services
- Account Management: To manage your account, process payments, and provide customer support
- Analytics: To analyze usage patterns and improve our platform functionality
- Communication: To send service updates, security alerts, and administrative messages
- Marketing: With your consent, to send promotional materials and product updates (you can opt-out at any time)
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process your personal data based on:
- Legitimate Interest: We process business contact data based on legitimate interest for B2B lead generation purposes
- Contract Performance: To fulfill our contractual obligations to provide services
- Consent: Where you have provided explicit consent for specific processing activities
- Legal Obligation: To comply with legal requirements
4. How We Share Your Information
4.1 Service Providers
We share information with third-party service providers who perform services on our behalf, including:
- Payment processing and billing
- Cloud hosting and storage
- Analytics and performance monitoring
- Customer support tools
4.2 Business Partners
We may share aggregated or anonymized data with business partners for analytics and industry research purposes.
4.3 Legal Requirements
We may disclose your information when required by law, court order, or to:
- Comply with legal processes and government requests
- Enforce our Terms of Service
- Protect our rights, privacy, safety, or property
- Prevent fraud or security issues
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Your Rights and Choices
5.1 For All Users
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications at any time
5.2 Additional Rights for EEA Users (GDPR)
- Right to Restriction: Request limitation of processing under certain circumstances
- Right to Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interest
- Right to Withdraw Consent: Withdraw consent at any time (does not affect prior processing)
- Right to Complain: Lodge a complaint with your local data protection authority
5.3 How to Exercise Your Rights
To exercise any of these rights, please contact us at info@mapileads.com. We will respond to your request within 30 days.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
Account information is typically retained for 3 years following the last account activity. Business contact data in our database is retained as long as it remains useful for our services and is periodically updated.
7. Security Measures
We implement appropriate technical and organizational security measures to protect your information, including:
- Encryption of data in transit and at rest
- Access controls and authentication mechanisms
- Regular security audits and monitoring
- Secure data storage and backup procedures
Important: While we strive to protect your information, no security system can prevent all potential security breaches. We cannot guarantee absolute security of your data transmitted to our services.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. For transfers from the EEA to countries without an adequacy decision, we use:
- EU Standard Contractual Clauses (SCCs)
- UK International Data Transfer Agreement (IDTA)
- Other approved transfer mechanisms
9. Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending an email notification for significant changes
Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: info@mapileads.com