Terms of Service

Last Updated: January 2025

1. Acceptance of Terms

By accessing or using MapiLeads ("the Service," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the modified Terms.

2. Service Description

MapiLeads provides lead generation tools and sales intelligence services that collect business contact information from publicly available sources, including:

  • Google Maps business listings
  • Company websites and public directories
  • Social media profiles
  • Public databases and registries

The Service may be updated, modified, or discontinued at any time without prior notice.

3. Account Registration and Eligibility

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your information to keep it accurate and current
  • Maintain the security and confidentiality of your account credentials
  • Be at least 18 years of age or the age of majority in your jurisdiction
  • Notify us immediately of any unauthorized access or security breach

You are responsible for all activities that occur under your account.

4. Subscription Plans and Fees

4.1 Pricing

Subscription fees are displayed on our pricing page and are subject to change with reasonable notice. Different plans offer different features and usage limits.

4.2 Payment Terms

Payment is due upon subscription activation or renewal. We accept payment via credit card, debit card, or other payment methods we may make available. By providing payment information, you authorize us to charge your payment method.

4.3 Billing Cycles

Subscriptions are billed on a monthly or annual basis, depending on the plan selected. Annual subscriptions are charged upfront for the entire year.

4.4 Auto-Renewal

Unless you cancel your subscription before the end of the current billing period, your subscription will automatically renew for an equivalent period at the then-current subscription rate.

4.5 Price Changes

We reserve the right to adjust pricing with at least 30 days' notice. Price changes will not affect your current billing period but will apply to subsequent renewals.

5. Cancellation and Refunds

IMPORTANT: All fees paid are non-refundable, including fees paid in advance.

5.1 Cancellation

You may cancel your subscription at any time through your account settings or by contacting our support team. To avoid being charged for the next billing period, you must cancel at least 30 days before your renewal date.

5.2 Effect of Cancellation

Upon cancellation:

  • Your subscription will remain active until the end of your current billing period
  • You will retain access to the Service until the end of the paid period
  • No refunds will be provided for the unused portion of your subscription
  • You will not be charged for subsequent billing periods

5.3 No Refund Policy

We do not offer refunds for any subscription fees, including but not limited to:

  • Partial month or year subscriptions
  • Unused features or credits
  • Dissatisfaction with the Service
  • Duplicate purchases or billing errors (except as required by law)

To the extent permitted by applicable law, all sales are final.

6. Acceptable Use Policy

You agree not to use the Service for any unlawful purpose or in any way that violates these Terms. Prohibited activities include, but are not limited to:

6.1 Illegal Activities

  • Violating any applicable laws, regulations, or third-party rights
  • Transmitting threatening, harassing, defamatory, or obscene content
  • Engaging in fraudulent activities or impersonation

6.2 Technical Violations

  • Attempting to gain unauthorized access to our systems or networks
  • Distributing malware, viruses, or harmful code
  • Conducting denial-of-service attacks or causing undue system burden
  • Reverse engineering, decompiling, or disassembling the Service

6.3 Content and Data Misuse

  • Scraping or harvesting data through automated means not approved by us
  • Sharing account credentials or API keys with unauthorized parties
  • Reselling or redistributing data obtained through the Service
  • Using the Service for spam or unsolicited mass communications

6.4 Competitive Use

  • Using the Service to develop competing products or services
  • Competitive benchmarking without written permission

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account without refund.

7. Intellectual Property Rights

7.1 Our Intellectual Property

The Service, including all software, designs, text, graphics, logos, and other content, is owned by MapiLeads and protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

7.2 Your Content

You retain ownership of any data or content you upload to the Service. By uploading content, you grant us a worldwide, non-exclusive license to use, store, and process your content solely for the purpose of providing the Service.

7.3 Feedback

If you provide feedback, suggestions, or ideas about the Service, we may use them without any obligation to you. Such feedback is considered non-confidential and non-proprietary.

8. Warranties and Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

  • The Service will be uninterrupted, secure, or error-free
  • The results obtained from the Service will be accurate or reliable
  • Any errors or defects will be corrected
  • The Service will meet your specific requirements

You acknowledge that your use of the Service is at your own risk.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MAPILEADS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

Our total liability to you for all claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

This limitation of liability applies regardless of the legal theory upon which the claim is based, whether in contract, tort, negligence, strict liability, or otherwise.

Exceptions

The above limitations do not apply to liability for:

  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Gross negligence or willful misconduct
  • Any liability that cannot be excluded by law

10. Indemnification

You agree to indemnify, defend, and hold harmless MapiLeads and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your violation of applicable laws or regulations

11. Termination

11.1 Termination by You

You may terminate your account at any time by following the cancellation procedures outlined in Section 5.

11.2 Termination by Us

We reserve the right to suspend or terminate your access to the Service at any time, with or without cause, with or without notice, including but not limited to:

  • Violation of these Terms or our Acceptable Use Policy
  • Non-payment of fees
  • Fraudulent or illegal activity
  • Conduct that harms or may harm other users or our reputation

11.3 Effect of Termination

Upon termination:

  • Your right to use the Service immediately ceases
  • We may delete your account and data
  • No refunds will be provided
  • Sections of these Terms that by their nature should survive termination will remain in effect

12. Data Responsibility

You are solely responsible for ensuring that your use of the Service and any data collected complies with all applicable laws and regulations, including but not limited to:

  • Data protection laws (GDPR, CCPA, etc.)
  • Anti-spam laws (CAN-SPAM, CASL, etc.)
  • Terms of service of third-party platforms
  • Telemarketing and solicitation regulations

We are not responsible for your use of data obtained through the Service.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which MapiLeads is registered, without regard to conflict of law principles.

13.2 Dispute Resolution

Any disputes arising from or relating to these Terms or the Service shall be resolved through good faith negotiation. If negotiation fails, disputes may be submitted to binding arbitration or the courts having jurisdiction.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and MapiLeads regarding the Service.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

14.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

14.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control.

15. Contact Information

If you have questions about these Terms, please contact us:

Email: info@mapileads.com