What is contact cadence in B2B sales?

Contact cadence is the planned sequence of touchpoints you use to reach a prospect. Harvard Business Review offers a checklist for growing your sales team that covers onboarding reps into effective cadence practices. It defines how many attempts you make, through which channel, how frequently and what you say in each one. It's the difference between "prospecting" and "pestering".

The data is clear: according to the Brevet Group, 80% of B2B sales require at least 5 follow-up contacts after the first touch. But 44% of salespeople give up after the first "no" or silence. That means your competition quits where you can win with a multichannel strategy.